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Service Options

Applying for Service: Application for Membership  (PDF Document 82 KB)



Any person, firm, corporation, partnership, or governmental body locating facilities in our service territory may become a member of the Cooperative by completing an Application for Membership, paying the appropriate fees, and receiving distribution service from the Cooperative.

You may apply for service at one of our office locations or by telephone at 800-367-2832.

Are You Applying for New Service?

If you are applying for service for a new home or business under construction, please contact our Engineering Department to discuss your building project and the Cooperative's electric service facilities. Click here to obtain more information on this process.


Transferring Service:

Customer Service Representative

If you are applying to have service transferred into your name, please be prepared to provide us with the following information:
  • Name on the Account
  • Physical Location of Service
  • Mailing Address
  • Telephone Number
If we are unable to verify the location of service from the physical address, we may need to ask you for the previous occupant's name, a service pole number, or a meter number.

You will be asked to complete and sign an Application for Membership form and provide the date you request service to be transferred into your name. Please allow five days for the transfer to take effect.

A non-refundable $25 service connection fee will be charged for setting up your account. This fee will be added to your first bill.

CVEC will conduct a credit check to determine if a security deposit is necessary.

If necessary, the security deposit amount will be the equivalent of your estimated maximum liability for two consecutive months' usage. If the security deposit exceeds $75, you may pay the deposit in three equal monthly installments. The deposit will be refunded to you one year after the full deposit has been paid if your account is residential, and two years after the full deposit has been paid if your account is commercial; provided you have paid your account in a timely manner. The Cooperative will pay interest on security deposits held longer than ninety days at a rate determined by the Virginia State Corporation Commission.


Disconnecting or Terminating Service:

Customer Service Representative

If you are requesting service to be disconnected, please contact the Customer Service Department with your request. The Cooperative will disconnect the service within a reasonable time after receipt of your request. Failure to notify the Cooperative of your request to terminate service keeps you responsible for all services until a disconnect notice is received. CVEC will issue you a final bill for services up to the date of disconnection less any outstanding security deposits.

Please keep the Cooperative informed of your future addresses. We will forward any future refunds to you when the Board of Directors approves patronage capital refunds for the years you received service from the Cooperative.

Please contact the Customer Service Department by telephone at 800-367-2832, or by mail:

Central Virginia Electric Cooperative
Attn: Customer Service Department
P. O. Box 247
Lovingston, VA 22949


Budget Billing

Customer Service Representative

If you would like for your electric bill to be about the same every month, regardless of fluctuations in the weather, you should sign up for the Budget Billing Plan.

To determine the fixed amount you will pay each month, the Cooperative calculates a monthly average amount based on your previous 12 months of usage. The final month of your Budget Billing Plan year is called the settle-up month. In that month any over or under payment to your account will either be refunded to you or charged to you. You can monitor your balance with the actual usage information provided on your monthly electric bill to track the anticipated settle-up amount. If you want to be taken off the Budget Billing Plan, we do ask that you provide us with 30 days written notice.

In order to participate in budget billing, you will need to be a residential member and have 12 months of billing history with the Cooperative free of late payments.

Sign up months for Budget Billing are in May and September.

Please contact Customer Service, by phone at 800-367-2832, or write to:

Central Virginia Electric Cooperative
Attn: Customer Service Department
P. O. Box 247
Lovingston, VA 22949


Summary Billing

This service is a great convenience to customers who have multiple meters and facilities, and therefore multiple bills. To reduce your paperwork and have all of your meter/energy information consolidated and itemized in one bill, our Summary Billing option is free and simple. You will have the convenience of sending only one check and one bill.

How does Summary Billing work?

Every month, we'll include the balances of all your individual accounts on a single statement - a Summary Bill. Simply pay the total amount indicated on the Summary Bill statement, and enclose only the Summary Bill payment stub, not the individual payment stubs, with your remittance in the return envelope.

Summary Billing helps you...
  • reduce the time and expense of processing checks
  • reduce your postage costs
  • improve your operating efficiency




Central Virginia Electric Cooperative
Corporate Headquarters:
800 Cooperative Way
Arrington, VA 22922-3300
phone: (434) 263-8336
toll-free: (800) 367-2832
fax: (434) 263-8339
Mailing Address:
P.O. Box 247
Lovingston, VA 22949