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Service OptionsApplying for Service: Application for Membership (Any person, firm, corporation, partnership, or governmental body locating facilities in our service territory may become a member of the Cooperative by completing an Application for Membership, paying the appropriate fees, and receiving distribution service from the Cooperative. You may apply for service at one of our office locations or by telephone at 800-367-2832.
Are You Applying for New Service?If you are applying for service for a new home or business under construction, please contact our Engineering Department to discuss your building project and the Cooperative's electric service facilities. Click here to obtain more information on this process.Transferring Service:
You will be asked to complete and sign an Application for Membership form and provide the date you request service to be transferred into your name. Please allow five days for the transfer to take effect. A non-refundable $25 service connection fee will be charged for setting up your account. This fee will be added to your first bill. CVEC will conduct a credit check to determine if a security deposit is necessary. If necessary, the security deposit amount will be the equivalent of your estimated maximum liability for two consecutive months' usage. If the security deposit exceeds $75, you may pay the deposit in three equal monthly installments. The deposit will be refunded to you one year after the full deposit has been paid if your account is residential, and two years after the full deposit has been paid if your account is commercial; provided you have paid your account in a timely manner. The Cooperative will pay interest on security deposits held longer than ninety days at a rate determined by the Virginia State Corporation Commission. Disconnecting or Terminating Service:
Please keep the Cooperative informed of your future addresses. We will forward any future refunds to you when the Board of Directors approves patronage capital refunds for the years you received service from the Cooperative. Please contact the Customer Service Department by telephone at 800-367-2832, or by mail: Central Virginia Electric Cooperative Attn: Customer Service Department P. O. Box 247 Lovingston, VA 22949 Budget Billing
To determine the fixed amount you will pay each month, the Cooperative calculates a monthly average amount based on your previous 12 months of usage. The final month of your Budget Billing Plan year is called the settle-up month. In that month any over or under payment to your account will either be refunded to you or charged to you. You can monitor your balance with the actual usage information provided on your monthly electric bill to track the anticipated settle-up amount. If you want to be taken off the Budget Billing Plan, we do ask that you provide us with 30 days written notice. In order to participate in budget billing, you will need to be a residential member and have 12 months of billing history with the Cooperative free of late payments. Sign up months for Budget Billing are in May and September. Please contact Customer Service, by phone at 800-367-2832, or write to: Central Virginia Electric Cooperative Attn: Customer Service Department P. O. Box 247 Lovingston, VA 22949 Summary BillingThis service is a great convenience to customers who have multiple meters and facilities, and therefore multiple bills. To reduce your paperwork and have all of your meter/energy information consolidated and itemized in one bill, our Summary Billing option is free and simple. You will have the convenience of sending only one check and one bill.How does Summary Billing work? Every month, we'll include the balances of all your individual accounts on a single statement - a Summary Bill. Simply pay the total amount indicated on the Summary Bill statement, and enclose only the Summary Bill payment stub, not the individual payment stubs, with your remittance in the return envelope. Summary Billing helps you...
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