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Safety Tips
Electric Medical Equipment
If someone in your household depends on electrically operated medical
equipment such as dialysis machines, oxygen machines, or heart
monitors, you should contact CVEC to verify that we have your medical
equipment notification card along with a doctor's certification. This
information will be included on your account, and our Storm Response
System (ACTION) will
alert us that a designated household with electrical medical equipment
requires service restoration.
In the event of a planned maintenance outage, we will attempt to
contact you to ensure your health is not compromised. However, it may
be advisable to seek medical assistance in extended outage situations.
CVEC recommends that the member acquire a backup power supply, such as
batteries or a generator, for electric medical equipment. CVEC cannot
guarantee uninterrupted electric service.
Email Customer
Service or call 800-367-2832.
Safety and Educational Programs
Central Virginia Electric Cooperative offers programs designed to
educate customers regarding electrical safety and energy efficiency.
These programs are available on request to schools, businesses, church
groups, or other community organizations in the Cooperative's service
areas.
Email CVEC's Customer
Service Department or call 800-367-2832 to arrange a program
for your group.
Electric Safety Tips for Kids
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- Never play with electric appliances, tools, or electric
outlets.
- The television needs to have a free flow of air around it
so it does not overheat and start a fire. Do not lay anything
on top of the TV.
- Never fly kites, model airplanes, or balloons near overhead
power lines.
- If you are going to climb trees, be very careful to never
climb one that has power lines through or near the limbs. You
would be in danger if you actually touched the wires. Also,
the wind or your weight might bring a limb in contact with
a wire, causing a danger of electrocution to anyone in or
near the tree.
- If you come upon an overhead power line that is low or lying
on the ground, always assume that anyone who touches it or
comes near it will be killed. A low-hanging wire or one lying
on the ground can suddenly move some distance if blown by wind
or even if jolted by electricity in the wire itself. Always
stay a good distance away from these lines.
- Do not play on or near transformer boxes. Definitely do not
put any objects in openings in the transformer case. If you
see a substation fence that is not locked, you should tell
your parents immediately so they can call the power company.
Substations can be as dangerous as an overhead line being
down and you should treat them the same way. Stay Away!!!
What To Do in an Outage
Learn step-by-step instructions on
what to do if you lose power and on how to report your loss of
service to CVEC.
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